Venice, FL & the Gulf Coast

Bridging the gap between you and your technology.

Patient, plain-English tech help — right in your home. No jargon, no rushing, no judgment. Just honest help from the same trusted person, every visit.

  • Free phone consultation
  • No-fix, no-fee promise
  • Retirees & Veterans save 10%
Jack Tanner, owner and operator of Rialto Tech
Jack Tanner Owner & Operator · 10+ Years Experience

Background-Checked & Insured

Certificates available on request. Proof carried on every visit.

Written Quotes First

You'll always know the price before any work begins. No surprises.

Retiree-Focused

Plain English, your pace, no jargon — and 10% off for retirees & veterans.

Same Trusted Face

Every visit is with Jack personally — never a rotating stranger.

How It Works

Getting help is simple.

From your first call to a solved problem — most folks are seen within one business day.

1

Call Jack

A free phone consultation to understand exactly what you need. No pressure, ever.

2

Appointment Set

A convenient in-home visit or remote session — most calls are seen within one business day.

3

Written Quote First

Before any work begins, you get a written quote and approve it. You always know the price.

4

Problem Solved

Patient, plain-English help at your pace. If it can't be fixed, you don't pay the labor.

Rates

Simple, honest pricing.

No travel fee within Venice. A modest trip fee may apply farther along the Gulf Coast.

In-Home Visit
$90 / hour

1-hour minimum · billed per 30 minutes thereafter · help right at your kitchen table

Remote Support
$45 / first 30 min

then $80/hr · by phone or screen-share, from the comfort of home

Quick Remote Fix
$35 flat

small remote tasks under 15 minutes · fast and affordable

Retiree & Veteran discount: 10% off every hourly and flat-rate service · No-fix, no-fee guarantee on all work

Our Signature Service

Scam & Fraud Check

Got a suspicious email, call, or text? Bring it to us before you click a link, call back, or send a dime — we'll tell you if it's real. Retirees lose billions to tech scams every year. We stop it before it happens.

Free for members $39 quick check for everyone else
Services

Whatever the gadget, we've got you.

Flat, up-front prices on the most common jobs. Prices are starting points and may vary with complexity; parts and devices are billed at cost.

Computers — PC, Mac & Laptop

  • New computer setup & data transfer $129
  • Slow computer tune-up / speed-up $89
  • Virus & malware removal + cleanup $119
  • Printer & scanner setup $59
  • Email setup or repair $59
  • General repair / troubleshooting hourly

Phones, Tablets & Video Calling

  • New phone or tablet setup & transfer $79
  • Apps, contacts, photos & accounts $59
  • Video calling setup (FaceTime, Zoom) $49
  • Patient portal & telehealth setup $59
  • "How do I…" help & troubleshooting hourly

Internet, TV & Smart Home

  • Wi-Fi / router setup or replacement $99
  • Smart TV & streaming setup (Roku, Fire Stick) $79
  • Smart home device setup (per device) $49
  • Wi-Fi dead-spot & speed fixes hourly

Backup, Security & Privacy

  • Backup setup + first full backup $89
  • Internet security & scam protection $89
  • File transfer to a new device $79
  • Password organization & cleanup $69

Photos, Lessons & Shopping

  • Photo organizing & digitizing (old prints, phone photos, slideshows) from $89
  • One-on-one lessons & training $60/hr
  • Lesson package — three sessions $150 save $30
  • New device shopping assistance $49 (waived if we do the setup)
Best Value

New Computer Day

Complete setup, data transfer, internet security & your first full backup — all in one visit.

$269 a $307 value save $38
Popular

New Phone Day

Setup, data transfer, apps & accounts, plus video calling so you can see the grandkids.

$139 a $187 value save $48
Care Plans

Monthly peace of mind.

Month-to-month, no long-term commitment — cancel anytime with 7 days' notice.

Basic

$29/mo
  • Unlimited quick questions & guidance by phone or remote
  • Priority scheduling
  • Scam & suspicious-message checks anytime — free
  • Hands-on work billed at member rates
Ask About Basic

Plus

$59/mo
  • Everything in Basic
  • One in-home visit each quarter
  • Annual tune-up & backup check
Ask About Plus
Jack Tanner of Rialto Tech
About Jack

The same trusted person, every visit.

Hi, I'm Jack Tanner — owner, operator, and the only face you'll ever see from Rialto Tech. I started this business because I saw too many people in our community get rushed through tech support, talked down to, or left more confused than when they started. That's not how I work.

With over 10 years of hands-on technology support experience and deep roots on the Gulf Coast, I bring patient, honest, plain-English help right to your kitchen table — at your pace, with no jargon and no judgment.

  • Written quotes before any work begins
  • No-fix, no-fee — if we can't solve it, you don't pay the labor
  • Passwords are never written down, stored, or retained after a visit
  • Your files and photos are never copied, shared, or accessed beyond what's needed
  • All work performed in your presence whenever possible

— Jack Tanner, Your Personal Tech Partner

Good to Know

The little things that make it easy.

Gift Certificates

Give the gift of tech help, in any amount — perfect for family members.

Refer a Friend

Know a neighbor who could use a hand? You both get $20 off your next visit.

Availability

By appointment, Monday–Saturday. Most calls are seen the next business day.

Payments

Cash, check & all major cards welcome. Family may pay on a loved one's behalf.

Free Consultation

Not sure what you need? Just call.

No pressure, no jargon — simply honest, patient guidance. The first phone consultation is always free.

941-237-8866
Call Jack Now Email JackTanner@rialtotech.com
Call Jack — 941-237-8866